Frequently Asked Questions - FAQ

What ingredients make up Starlash and Starbrow?
Our growth-enhancing formulas consist of all-natural vitamins, herbs, peptides, and other nutrients, including:

Water, Ricinus Communis (Castor) Seed Oil, Dipropylene Glycol, Phenethyl Benzoate, Polysorbate 20, Pentylene Glycol, Hydrogenated Lecithin, Ethoxydiglycol, Inositol, Glyceryl Laurate, Phenoxyethanol, Glycerin , Butylene Glycol, Tocopheryl Acetate, Brassica Campestris (Rapeseed) Sterols, Cetearyl Alcohol, Xanthan Gum, Citrus Medica Limonum (Lemon) Peel Extract, Citrus Medica Limonum (Lemon) Fruit Extract, Methylparaben, Sorbic Acid, Tetrahexyldecyl Ascorbate, Gynostemma Pentaphyllum Leaf Extract, BHT, Disodium EDTA, Ethylparaben, Butylparaben, Propylparaben, Isobutylparaben, Folic Acid, N-Acetyl Cysteine, Hexapeptide-17, Biotin.

How is Starlash Growth Enhancer different from mascara?
Mascara only colors your lashes, coating them temporarily with a paint to make them appear thicker and fuller. Starlash promotes the growth of naturally thicker and fuller lashes. In fact, after seeing the results of Starlash Growth Enhancer, many of our customers decided they no longer need the help of mascara.

Can I wear makeup while I am wearing Starlash Growth Enhancer?
You can wear Starlash Growth Enhancer under any mascara or eye makeup. Simply apply the formula first and allow it to set in before applying the makeup.

How often do I need to use Starlash products to maintain results?
We recommend that you apply Starlash and Starbrow serum to your eyelashes and eyebrows every day to maintain the natural health and fullness of your lashes and brows.

Will my lashes and brows change color after I use Starlash products?
Your newly grown hairs will be the same color as your old hairs. However, your new hairs will be thicker and fuller, thanks to the nourishing serum.

Why are my lashes and brows so thin in the first place?
There are several causes for thin, sparse lashes and brows. Stress, poor diet, and aging can inhibit many of the natural functions of your system, including hair growth. Replenishing your hair follicles with nutrients can influence the regrowth of youthful, healthy hair.

I have overplucked my eyebrows. Will Starbrow help them grow back?
As long as you have not permanently damaged the hair follicle, Starbrow Growth Enhancer will be absorbed into your follicle and stimulate the hair cells into new, healthy growth.

What if my hair follicles are permanently damaged and cannot regrow hair? For example, what if I have a scar that goes across my eyebrow?
The Starbrow Growth Enhancer can help thicken the remaining hair to help cover areas of follicle damage.

How do I apply the Starlash and Starbrow products?
Visit our Products page for complete directions about how to properly apply Starlash and Starbrow products.

What are the potential side effects of using Starlash products?
All of the ingredients in Starlash and Starbrow are 100% natural and non-toxic. Thus, our products are safe to use on even the most sensitive skin. In clinical studies, there were no adverse side effects reported by any study participants.

How long does one bottle of Starlash or Starbrow usually last?
When used as directed, one bottle of growth enhancer should last about six months.

What forms of payment do you accept?
We accept all major credit cards, checks, and money orders.

How is my personal and financial information protected on your website?
We use 256-bit encryption to protect all of your sensitive financial data.

What is your return policy?
If you are not satisfied with your purchase, you may return your Starlash and Starbrow product(s) within 30 days for a full refund, minus shipping costs – no questions asked.